Privacy Policy

Last updated: February 2025

Information Collection

When you create and use your Phans Bio profile, we collect:

  • Basic profile information like username, email, and display name
  • Payment details if you upgrade to our premium features (processed securely through our payment partners)
  • Customization preferences including themes, colors, and layout choices
  • Any social media handles and links you choose to add to your profile
  • IP addresses for security purposes, to prevent abuse, and to assist in moderation

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and ensure our website functions properly:

  • Essential Cookies: Authentication tokens (jwt, refresh_token), session cookies (phans-bio-session) to keep you logged in and maintain your preferences
  • Security Cookies: CSRF protection tokens and session validation to protect your account from unauthorized access
  • Analytics Cookies: Google Analytics to understand how users interact with our site and improve our services (only with your consent)
  • Functional Cookies: Remember your language preferences, theme choices, and other personalization settings
  • You can manage your cookie preferences through our cookie banner or browser settings
  • Essential cookies are necessary for the site to function and cannot be disabled, but you can decline non-essential cookies

How We Use Your Information

We use your information to provide and enhance your Phans Bio experience:

  • Creating and maintaining your unique bio link profile
  • Processing premium feature upgrades and managing subscriptions
  • Providing click analytics and engagement insights for your links
  • Sending important updates about your profile and our service
  • Analyzing website usage patterns to improve our platform (only with analytics consent)

Keeping Your Data Safe

Your privacy and security are our top priorities:

  • All profile data is encrypted and stored securely
  • We never share your personal information with third parties without your consent
  • Regular security assessments to protect against unauthorized access
  • Industry-standard SSL encryption for all data transmission
  • Secure HTTP-only cookies that cannot be accessed by client-side scripts
  • Automatic token expiration and refresh mechanisms to enhance security

Your Privacy Rights

You have complete control over your Phans Bio data:

  • View and download all your profile data and analytics at any time
  • Update or correct any information in your profile settings
  • Request complete deletion of your account and associated data
  • Choose what information is public or private on your profile
  • Manage cookie preferences and withdraw consent for non-essential cookies at any time
  • Clear your browser data and cookies to remove stored preferences

Analytics & Tracking

We use analytics to improve your experience:

  • Track profile visits and link clicks to provide you with engagement metrics
  • Use Google Analytics to understand user behavior and improve our platform (requires consent)
  • Monitor general usage patterns to enhance features and user experience
  • Profile view tracking with 24-hour cooldown periods for logged-in users
  • You can opt-out of non-essential tracking by declining analytics cookies
  • Essential functionality tracking cannot be disabled but is limited to core operations

Third-Party Connections

Understanding how we handle connected services:

  • We only access the social media information you explicitly share
  • Connected services are processed according to their respective privacy policies
  • You can disconnect third-party services at any time
  • We never post to your social media accounts without your permission
  • Third-party analytics services (like Google Analytics) only operate with your consent
  • Payment processors handle financial data according to PCI compliance standards

Refund Policy

Please note our refund policy:

  • All purchases are final. We do not offer refunds for any premium features or services.
  • If you have questions or concerns about your purchase, please contact our support team.